Terms of Service For Sharon Newey Coaching

1. Nature of The Coaching Relationship

​Coaching with Sharon Newey Coaching is a process in which the client wishes to achieve personal growth in their life. Sharon Newey, as the coach, provides structure and method to the process of analysing challenges and aids her client in developing strategies and ways of thinking to accomplish change. The client achieves change; the coach cannot ever do this for the client.

Coaching can facilitate a change in any aspect of the client's life, including mental, emotional, physical, relational, and financial.

The client retains full responsibility for their well-being and is solely responsible for any actions or decisions they take due to the coaching process.

With Sharon's breadth of experience delivering and designing coaching, facilitation, and training in a corporate setting and running her own business for 19 years, she is equipped to coach on additional areas such as marketing, sales, building and managing teams, leadership, and business growth.

The client recognises that the coach is not and cannot be held liable for any action, inaction, or direct or indirect result of the coaching process. The client recognises that coaching cannot 'cure' anything, mental or physical, and is not a replacement for therapy or medical help.

2. Confidentiality

​Confidentiality must be maintained, and trust established between coach and client. Our work together will remain completely confidential in that what is discussed in session will not be discussed with any other party outside of that session.

[Please note that any examples will be made with total anonymity, where I may discuss my professional development during sessions with my coach.]

If I believe you are at risk of harming yourself or others, I reserve the right to break confidentiality to prevent harm. I would only do this in extreme circumstances and would always discuss this with you before acting. I would break confidentiality if required by a court of law, i.e. in criminal proceedings.

3. Record Keeping and Data Protection

​I may take handwritten notes in sessions to prepare for subsequent coaching sessions. These notes will never be copied or passed on to a third party. Any notes will be retained for the period of coaching and then for a period of 2 years if you wish to return to coaching at a later date.

Subject to local regulation, you have a right to see all of your notes and records. Please ask throughout the process if you would like to see the information I may have. In accepting the coaching offer, you agree to these records being kept.

I will send emails with mind management advice, links to my podcast and resources, and occasional offers for my services. You can unsubscribe from these emails at any time by using the unsubscribe link in the footer of the email.

Within our strict code of confidentiality, I will need to keep your name, contact details, and attendance data on record for my Continued Professional Development.

4. Insurance

​Sharon Newey Coaching is part of Fast Track Your Sales LTD registered in England & Wales, company number 05127980, and has full indemnity insurance.

Sharon Newey Coaching provides services primarily in Life Coaching for business owners and is based in Carlisle, Cumbria, working with clients across the UK and internationally.

​5. Coaching Framework And Procedure

Coaching takes place weekly via video call. Sessions can be arranged via email, text, or phone call. All calls are recorded and provided to you after the coaching session.

All additional training, videos, workbooks, worksheets, and assessment tools are provided and delivered via our training platform; currently with dominate your sector. kajabi.

I use a range of high-performance techniques, frameworks, methodologies, and assessments to support my clients to achieve the results they want.

I have the following accreditations, registrations, and experience:

  • A Master Practitioner and Trainer of Neurolinguistic Programming and business consulting accredited from NLPU located in Santa Cruz, California. I have studied under the tutorage of Robert Dilts, one of the NLP founders
  • Storytelling for Communication and Change
  • An accredited Life Coach School Coaching Practitioner
  • A registered trainer and facilitator of Social Style, the world's leading interpersonal skills model through the Tracom Organisation
  • I have delivered in excess of 28,000 hours of coaching, training, and facilitation over the last thirty-one years

Coach and client undertake in good faith to resolve any problems to the best of their ability and the satisfaction of both parties. Likewise, feedback on what is working is always greatly appreciated.

6. Payment

You agree to the fees and payment schedule selected during your checkout via our payment processor.

These are agreed on an individual basis ranging from 3, 6, to 12-month agreements.

If paying by debit card or credit card, you give us permission to automatically charge your credit or debit card for all fees and charges due and payable to Sharon Newey Coaching, part of Fast Track Your Sales Ltd, without any additional authorisation, for which you will receive an electronic receipt. You also agree that Fast Track Your Sales Ltd is authorised to share any payment information and instructions required to complete the payment transactions with its third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services).

If you fail to make any payment in a timely manner or voluntarily withdraw from the Coaching Program at any time or for any reason, you will remain fully responsible for the full cost of the Sharon Newey Coaching Activities and all payments in any payment plan you have chosen.

The Company reserves the right to charge a late fee on all balances more than 30 days overdue. You agree to reimburse the Company for all collection and/or legal fees and expenses necessitated by lateness or default in payment.

​​7. Cancellations and Refunds

Each of us will occasionally need to move a session in our busy lives. If you need to reschedule, I would appreciate 24 hours' notice. With a minimum of 24 hours' notice, I will do all I can to reschedule within the same week. I will extend the same courtesy to you and give you as much advance notice as possible in the rare event I need to reschedule. If you have an emergency, we will work around this flexibly.

Your satisfaction with the Sharon Newey Coaching Program is important to us.

However, we have a no refund policy because of the extensive time, effort, preparation, care, and personal one-to-one time given to the coaching process. Though certain videos and workbooks are used with other clients, each individual's coaching programme is designed specifically for the individual.

Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment. By using and/or purchasing this Program, you understand and agree that all sales are final, and no refunds will be provided.

​​As a Coach, I Pledge

To act to the best of my ability as your coach and work with you to help identify your personal and professional goals. I undertake to offer you my full and undivided attention during our sessions together, to provide no judgment, only observation. I will never tell you what to do, as you will always decide for yourself; I will only seek to help you explore the possibilities available to you.

I pledge to do my best to ensure you have a productive and transformative experience aligned with your values, goals, and stated desires. I will be totally committed to your willingness to change, and I will celebrate your success.

I cannot offer any expertise in mental health or physical health, and if these are issues, I will always advise you to visit a relevant professional.

By Having Coaching Sessions, I As The Client Agree

I am motivated and committed to the coaching process. I understand that my full participation and commitment will be required to achieve results.

I accept full responsibility for myself and any actions I take resulting from coaching. I confirm that I am healthy enough physically and mentally to engage in coaching. I know that I must take responsibility for my life to empower myself to achieve the change I wish to make and that no one else can do this for me.

I agree to be mindful of the start and end times of sessions, honour my scheduled session times and commit to the coaching package I agree as outlined in point 7), and I can afford the fees for coaching at this time. If my circumstances change, I will tell my coach as soon as possible.